http://blogoforum.com/tag/itil Talk about itil http://blogoforum.com/tag/best+itil+practices/opalis-software-for-itil-best-practices-5317.html Opalis software supports ITIL best practices and it service management (itsm). Wed, 31 Jan 2007 03:06:29 GMT http://blogoforum.com/tag/best+itil+practices/opalis-software-for-itil-best-practices-5317.html